Frequently asked questions

Common requests, what if's and how do I's...

Your most common questions

'Huckson' represents a tribe of endurance athletes who share an insatiable passion for triathlon, the outdoors and adventure.

Delivery is free on orders over £35. Standard delivery costs £3.50 on orders less than £35. 

We use Royal Mail ‘Signed’ - so please note your parcel will need a signature. 

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. All we ask is that the garments are returned the way you received them. See our Refund Policy in the footer for more details.

Yes, we ship all over the world. Shipping costs will depend on your location, and will be added at checkout. We run discounts and promotions all year, so stay tuned. See our Shipping Policy in the footer for more details.

Sure thing. Just enter your email in the footer and you’ll be added to our subscription list. You’ll receive updates, exclusive offers, and much more.

We feel privileged to be able to associate with the triathlon community. We actively support two charities; Surfers Against Sewage, who work hard to protect our oceans from plastic waste. We also raise money for MIND charity, who support those suffering from mental health. Look our for our 'chari-tee' products. 

The environmental impact of our production is really important to us. We strive to ensure that our entire supply chain adhere to recognised people and environmental care standards. Our garments are manufactured by certified and ethical suppliers in India, Bangladesh and Canada - before being hand finished locally in North East England. 

Orders processed in the UK will usually take 3-5 business days to arrive. In the event of stock shortages, expect to wait longer - however, we'll always warn of any delay. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We aim to remove as much plastic from our supply chain as possible. Goods are  shipped using 100% compostible poly-mailers. We encourage all customers to dispose of these materials appropriately.

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