Your common questions and answers...

Contact us direct if you can't find your answer below.

Delivery within the UK is free on orders over £40. Standard delivery on orders less than £40 cost £3.50.

Estimated shipping to Europe is £15.

Please contact the team for estimates on worldwide shipping.

International delivery prices are liable to changes. Please ensure you are happy with the rate at checkout.

We reserve the right to cancel and refund any orders where the cost of delivery to hard to reach areas is unviable.

For any queries relating to shipping, please contact the team at

We use a Royal Mail signed for service which usually take a couple days.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. All we ask is that the garments are returned the way you received them. See our Refund Policy in the footer for more details.

We feel privileged to be able to associate with the triathlon community. We actively support two charities; Surfers Against Sewage, who work hard to protect our oceans from plastic waste. We also raise money for MIND charity, who support those suffering from mental health. Look out for our 'chari-tee' products.

The environmental impact of our production is really important to us. We strive to ensure that our entire supply chain adhere to recognised people and environmental care standards. Our garments are manufactured by certified and ethical suppliers around the globe, before being hand finished locally in North East England. 

We aim to fulfil all orders within 48 hours. Shipping usually takes a couple days. So typically, you should expect your gear within 2-4 days from point of order. In the event of stock shortages, expect to wait longer - however, we'll always warn of any delays. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We aim to remove as much plastic from our supply chain as possible. We don't use individual bags to wraps garments and goods are shipped using premium poly-mailers which contain a decomposing agent. We encourage all customers to dispose of these materials appropriately.